Privacy Policy

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FAP First Aid (RTO #46449) (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with Australian privacy laws.

As a Registered Training Organisation (RTO #46449), we must comply with Australian data provision requirements including:

Under these standards:

These requirements ensure integrity in national VET data reporting and compliance with our RTO registration under the Standards for RTOs 2025.

Information We Collect

We collect and process personal information in accordance with data provision requirements. The types of information we collect include:

Personal Identification Information
Your name, date of birth, contact details, and identification documents (passport, driver’s license, or ID card).
Enrolment Information
Course selections, payment details, and enrolment-related data.
Academic and Progress Information
Academic progress, attendance records, assessments, and results collected during your time as a student.
Communications
Records of communications including emails and messages through our online learning platform.
JSA Information
If you enrol through a Job Service Provider (JSA), we may share progress, attendance, and completion status to support job placement and career development.

Unique Student Identifier (USI): Collection of USI information is critical for tracking educational achievements, maintaining comprehensive records, and ensuring compliance with regulatory requirements.

We may also collect personal information when you use our websites, including information from online enquiries, device type, IP address, pages visited, and geo-location information.

How We Collect & Hold Personal Information

Direct Collection
Direct Collection

When you use our website, we may collect:

This information helps us understand website usage patterns and improve our services. We may provide third parties with aggregate statistics that do not contain identifying information.
Cookies
Our websites use cookies to maintain user sessions and generate usage statistics. Cookies generally don’t identify you personally. You can disable cookies through your browser settings, but this may limit website functionality.